Returns
Free Return
Love it or leave it? You have 14 days to decide.
Terms & Conditions
To be eligible for a return/exchange, items must meet the following criteria:
In-store:
- Unused and in resalable condition, free from any damage or wear.
- In their original condition with all original tags and packaging intact.
- All included components, such as plastic wrapping, cables, ties, and product documentation, must be in the original packaging.
- If your order included a free promotional gift, you must return the gift along with the related items.
For more details check our Terms & Conditions.
Online order:
- For non-faulty items, you can exchange the item for another or request a return.
- Refunds will generally be processed using the original online payment method. Credit card payments may take up to 14 business days for refunds to be completed. Cash on delivery payments will be refunded with an e-voucher equal to the item's purchase price, valid for 12 months from the issuance date, usable both in-store and online.
- If an item is out of stock and already paid for, we will cancel it from your order, refund the out-of-stock items using the original payment method, and dispatch the remaining items.
- We do not charge a restocking fee. However, please be aware that you are responsible for 'Return Shipping Charges' and 'Return Custom Charges,' if applicable. Original 'Shipping Charges' are non-refundable, and we will only refund the value of the returned goods.
For more details check our Terms & Conditions.
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