How it works

You can purchase an eGift card for a friend, or an eGift card may come to you as a gift to celebrate and enjoy shopping at Galeries Lafayette (online only).
All eGift card orders are subject to French Department Stores (LLC) review and approval. Conditions apply.

Terms and conditions

The eGift card can only be used in Galeries LaFayette online store.
This card may be redeemed for goods or services (excluding exceptions mentioned in store), within a 12 months period from date of issuance, no request for extension will be entertained.
This card can be used repeatedly (until value limit is reached) as Promo Code, and be complemented by another means of payment if necessary.
French Department Stores (LLC) is not responsible for lost, stolen or used card without permission.
Refund or replacement cannot be provided.
This card is not redeemable for cash or credit, non-transferable and resale is prohibited.
For more information regarding date of issuance/expiry/balance, please contact our customer service.

How does it work?

To purchase:

1. Select a design from the eGift card options you have.
2. On the eGift card product page, select the black dropdown menu labeled "Select card value" to select an amount for the gift.
3. You can 'Print at Home' the eGift card or 'Send it by mail to a Friend'
4. In case you need to send to a friend please fill in : Recipient Full Name, Recipient Email. NB: we are not responsible if email is not properly written and card is lost or did not reach recipient.
5. Decide if you want to send it 'a specific date' and select the date. Then once the card is paid, and order is in status 'Delivered' a mail will be send to your friend in the selected date.
6. Also you can 'preview' Email template content you need to send to your friend.
7. And/or you can add a personalized message to your friend in the 'Message (optional)' field.
8. Starting amount to be loaded on the eGift card is AED 100.
9. Select the number of eGift cards (quantity) you wish to purchase.
10. Click "ADD TO CARD”
11. A pop-up will appear, allowing you to 'continue shopping' or 'proceed to checkout'. Select an action.
12. Finalize Steps of Check out
13. Card will be activated/send as soon as it is paid.

To redeem:

The eGift card is purchased online and used online only at
1. Sign in to
2. Add the products you want to purchase in your 'Shopping Bag'.
3. Once you finish, at checkout, click on 'Have a promo code?' to enter the code you received by mail.
4. Your 'Total (tax incl.)' will then be deducted by the 'Amount Available in your eGift card'.
5. Then press on 'Proceed to checkout' and follow the remaining steps.

More info

For more info please contact our customer service, visit us or call +971 547921117 or e-mail: